How to Communicate About Food Allergies with Confidence on Campus

Helping Students Feel Confident Managing Food Allergies on Campus

Dining with food allergies can feel overwhelming—especially in a new environment. That’s why the most successful college dining programs don’t just focus on allergen safety—they also focus on student communication and empowerment.

Encouraging students to self-identify their allergies early and giving them clear, supportive pathways to request accommodations is key. Here’s how some universities do it effectively:

• Build trust early. Successful programs start the conversation before students arrive—often through orientation packets or emails that explain how to self-identify, who to contact and how accommodations work.
• Normalize the conversation. Reaching out with empathy reduces stigma and anxiety. Some schools personally contact students with allergies each semester to offer check-ins and support.
• Clarify next steps. Whether it’s booking a 1:1 nutrition consultation, accessing a mobile ordering app, or meeting with a dining manager, students need simple, actionable directions on how to request help.
• Use peer-led education. Some universities leverage nutrition interns or peer educators to offer campus dining tours. These tours walk students through dining halls, explain allergen labeling, and create a low-pressure space for asking questions—helping new students feel more at ease from the start.
• Empower students for the long-term. By helping students practice speaking up, reading menus, and navigating options confidently, campuses are preparing them for a lifetime of safe, informed dining.

Want a starting point? Download a customizable email template that helps students self-identify their allergies, outlines available support and provides clear next steps to request accommodations.

Introducing a New Dish with Transparency and Care

Adding a new peanut-based dish to your menu? You’re not alone—and you're not without support. Many colleges and universities are navigating how to introduce peanuts transparently, confidently and safely. Whether you're spotlighting global flavors, celebrating sustainability or expanding protein choices, clear and timely communication with students can help build trust and appreciation.

Here are a few best practices from peer institutions:

• Give peanuts a louder voice. Don’t let them be a surprise. In addition to emailing affected students or posting on social media, use digital menus, food station signage and pre-launch promotion to make it clear when and where peanuts are being used.
• Loop in students early. Some campuses have previewed peanut dishes with student advisory boards or allergy-afflicted students first to gather input before a full rollout.
• Train your team. Conduct pre-service meetings to review allergens on the day’s menu and remind staff who may need extra support navigating the dining hall.
• Frame the message intentionally. Focus on culinary authenticity, global diversity and protein variety while emphasizing that safety protocols are already in place.

Need help getting started? Download a ready-to-use email template to help inform students about your new peanut dish, complete with language that emphasizes flavor, transparency and safety.